Terms & Conditions

AGE VERIFICATION

All of our event age limits are in line with the legal drinking age of the country in which the event is held. Please be aware this does change from location to location. Most events are either 18+ or 21+ depending on location and the majority of venues that we work with operate a ‘Check 25’ policy. If you look under 25 please ensure you bring ID with you to gain entry. The door staff will only accept a valid PassportDrivers License or national residents ID. The venue reserves the right to refuse anyone entry without proof of ID.

REFUNDS – CANCELLATIONS

Due to the diverse nature of our events and wide range of venues we work with cancelation and refund policies vary from event to event. However, these will always be listed within the event specific terms and conditions. If you are ever unsure of these please contact [email protected]

Tickets bought through any other third party will be subject to the cancellation policy imposed by that company.

REFUNDS – REFUSED ENTRY

Where prepaid tickets are purchased or table deposits are paid the venue and event management retain all rights and entry is not guaranteed but will not unfairly be withheld. Tickets will NOT be refunded if you are refused entry for one of the following reasons:

  • You are deemed to be too intoxicated.
  • You appear to be under the influence of drugs.
  • You don’t have valid ID proving you are of age for the event. (See above)
  • You do not adhere to the venue’s dress code. (It is your responsibility to check with the venue what their dress code is.)

In the instance of entry being refused for one of the above reasons the decision of the door staff is final.

LAST ENTRY

Due to the diverse nature of our events and wide range of venues we work with last entry policies vary from event to event. However, these will always be listed within the event specific terms and conditions. If you are ever unsure of these please contact [email protected]

Please be aware that due to the demand for our events there may be queues. Once the venue reaches legal capacity we will operate a one in one out policy. At this point any queue-jump privileges attached to your tickets will be void.

VIDEO AND PHOTOGRAPHY

Candypants reserves the right to use any photograph/video taken at any event sponsored by Candypants, without the expressed written permission of those included within the photograph/video. Candypants may use the photograph/video in publications or other media material produced, used or contracted by Candypants including but not limited to: brochures, invitations, books, newspapers, magazines, television, websites, etc.

To ensure the privacy of individuals and children, images will not be identified using full names or personal identifying information without written approval from the photographed subject, parent or legal guardian

A person attending a Candypants event who does not wish to have their image recorded for distribution should make their wishes known to the photographer, and/or the event organisers, and/or contact Candypants at [email protected] in writing of his/her intentions and include a photograph. Candypants will use the photo for identification purposes and will hold it in confidence.

By participating in a Candypants event or by failing to notify Candypants, in writing, of your desire to not have your photograph used by Candypants, you are agreeing to release, defend, hold harmless and indemnify Candypants from any and all claims involving the use of your picture or likeness.

Any person or organisation not affiliated with Candypants may not use, copy, alter or modify Candypants photographs, graphics, videography or other, similar reproductions or recordings without the advance written permission of an authorised designee from Candypants.

Thank you for your understanding and cooperation!

VALUABLES

Candypants Events cannot accept any responsibility for the loss or damage of any personal possessions.